Terms of Service | Handwriting OCR

Terms of Service

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Welcome to HandwritingOCR.com. By using our service, you agree to these terms. Please read them carefully.


Account Registration

  • You must provide accurate and complete information when creating an account.
  • You are responsible for maintaining the security of your account and password.
  • You may only create one account per person. Creating multiple accounts to abuse free trials or promotions is prohibited and may result in account termination.
  • You must be at least 18 years old to use our service.

Subscriptions and Billing

  • Subscriptions are billed monthly or annually, depending on your chosen plan.
  • By subscribing, you authorise us to charge your payment method automatically at the start of each billing period until you cancel.
  • Subscription fees are non-refundable for the current billing period. When you cancel, your subscription remains active until the end of the current billing period and will not renew.
  • You can cancel your subscription at any time from your account settings at handwritingocr.com/billing/subscription. Cancellation takes effect at the end of your current billing period.
  • We reserve the right to change our pricing. We will notify you of any price changes in advance, and changes will apply from your next billing period.

Free Trial and Credits

  • New users receive free trial credits upon registration.
  • Free trial credits are provided once per person. Attempting to obtain additional free trials by creating multiple accounts is a violation of these terms.
  • Free trial credits are non-transferable and may expire if not used within a specified period.

Refunds

  • Refunds are issued for billing errors, duplicate charges, or unintended plan changes.
  • For standard subscription periods, refunds are not typically provided, as capacity is provisioned based on active subscriptions.
  • If something seems wrong with your billing, please contact us at support@handwritingocr.com and we'll take care of it.

Acceptable Use

You agree not to:

  • Use the service for any illegal or unauthorised purpose.
  • Upload content that infringes on intellectual property rights or violates any law.
  • Attempt to gain unauthorised access to our systems or other users' accounts.
  • Use automated tools to scrape, crawl, or extract data from our service without permission.
  • Resell or redistribute our service without our written consent.
  • Abuse, harass, or harm our staff or other users.

Intellectual Property

  • Your content: You retain ownership of all documents you upload. We do not claim any rights to your content.
  • Our service: HandwritingOCR.com, including its design, features, and technology, is owned by us and protected by intellectual property laws.
  • You may not copy, modify, or create derivative works from our service without permission.

Service Availability

  • We strive to keep our service available 24/7, but we do not guarantee uninterrupted access.
  • We may perform maintenance or updates that temporarily affect availability.
  • We are not liable for any downtime or service interruptions.

Limitation of Liability

  • Our service is provided "as is" without warranties of any kind.
  • We are not liable for any indirect, incidental, or consequential damages arising from your use of our service.
  • Our total liability is limited to the amount you paid us in the 12 months preceding any claim.

Termination

  • You may close your account at any time from your account settings.
  • We may suspend or terminate your account if you violate these terms.
  • Upon termination, your right to use the service ends immediately. We may delete your data in accordance with our privacy policy.

Disputes

  • If you have a billing dispute, please contact us at support@handwritingocr.com before initiating a chargeback. We are committed to resolving issues fairly and promptly.
  • Filing a chargeback without first attempting to resolve the issue with us may result in account termination.
  • These terms are governed by the laws of England and Wales.

Changes to These Terms

  • We may update these terms from time to time.
  • We will notify you of significant changes via email or through our service.
  • Continued use of the service after changes constitutes acceptance of the new terms.

Contact Us

If you have any questions about these terms, please contact us at support@handwritingocr.com.

By using HandwritingOCR.com, you agree to these terms of service. If you do not agree, please do not use our service.

Thank you for choosing HandwritingOCR.com.